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Forum > Bugs > Email Verification
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Barricade [67]
2026-09-12 07:33:54 🔗
[23 days ago]

Was trying to organize stars, put in a request to permanently move 6 stars and got the confirmation, but did not receive the email to complete it. Checked even folder including junk.

Is there a delay on this occasionally or a way to resend the email?

Also how long are the stars then stuck in limbo for?


 
Barricade [67]
2026-09-12 07:34:22 🔗
[23 days ago]

every folder **


 
Barricade [67]
2026-09-12 07:39:58 🔗
[23 days ago]

Do not know if it was a glitch, but cancelled and re-requested and it sorted it.

Don't know if it was also due to the stars going to multiple bots.


 
Ender [1]
Administrator
2026-09-17 10:09:45 🔗
[17 days ago]

Not sure what happened. As you discovered, you can just cancel the original request and re-trigger a second which will result in another email-sending attempt. And for the record, I do see 2 emails in the game outbox (7:25am and 7:38am server time), so at least from the game's perspective, both emails got sent. DMARC reports around then look good too. Hopefully a one-off.


 
Forum > Bugs > Email Verification
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