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Forum > Bugs > Unable to order.
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neps [330]
2012-03-15 23:52:09
[12 years, 285 days ago]

I can't seem to order on any of my bots. The "blue" shop doesn't appear after I click order.


 
Draoi [51]
2012-03-16 00:01:00
[12 years, 285 days ago]

works for me


 
neps [330]
2012-03-16 02:22:27
[12 years, 285 days ago]

I've tried other bots. I've tried clearing my cache. I've tried using other browsers. The ordering list doesn't appear.


 
Mithrandon [147]
2012-03-16 03:24:08
[12 years, 285 days ago]

tryed shifting location/IP?


 
dragonrose [46]
Head Moderator
2012-03-16 03:52:16
[12 years, 285 days ago]

sorry neps, but it looks like this issue is specific to you as I too have no problems.


 
N 007 [144]
2012-03-16 05:39:50
[12 years, 285 days ago]

Hmm. My orders arrive, but somehow I can't make new orders. It's like my bots don't have stars. How on earth could this be affecting only me. :/


 
Triumph [94]
2012-03-16 08:01:49
[12 years, 285 days ago]

I figure its probably because your the devil, or overdosing on caffeine finally.


 
BFal [162]
2012-03-16 08:28:18
[12 years, 285 days ago]

You killed the last boss... Why would you need more items?... :)


 
neps [330]
2012-03-16 08:37:13
[12 years, 285 days ago]

Because there are still plats to be unlocked.


 
neps [330]
2012-03-16 08:43:27
[12 years, 285 days ago]

By the way, the only thing I can think of that happened before this was the timelock expiring on a few of my stars. I didn't move any stars though.


 
Ender [1]
Administrator
2012-03-17 12:54:17
[12 years, 283 days ago]

I'm not able to reproduce this, are you still having problems? I just checked and OP bot indeed has stars on it.


 
little neps [105]
2012-03-17 16:07:08
[12 years, 283 days ago]

Yep. Still not able to order on any of my bots. The [order] link in the showroom doesn't work for me. I have no idea what is going on.


 
Trio [167]
2012-03-17 16:35:17
[12 years, 283 days ago]

Wow, that's a terrible problem this late in the game :(


 
neps [331]
2012-03-17 16:57:39
[12 years, 283 days ago]

I even tried..

shudder

IE.

I feel so filthy.


 
Trio [167]
2012-03-17 17:07:54
[12 years, 283 days ago]

Why do people hate IE so much?


 
neps [331]
2012-03-17 18:03:30
[12 years, 283 days ago]

Aside from the obvious reason that it sucks, probably the fact that Microsoft hard-wired it into Windows..


 
Alan [80]
2012-03-17 18:07:21
[12 years, 283 days ago]

It is a pain to design websites for too. Javascript is sketchy with it.

Mozilla and Chrome browsers all do their best to keep updated with new javascript/css standards.

Other reason, It is hard to add add-ons to IE. It's buggy and its just not as cool.


 
Ender [1]
Administrator
2012-03-17 22:02:05
[12 years, 283 days ago]

In Chrome, hit F12 and click the console tab. When you click the link to show the order list, an ajax request is sent to fetch the data. If there's anything wonky happening then, it should appear there.


 
neps [331]
2012-03-18 01:13:10
[12 years, 283 days ago]

I did that, no errors or anything.


 
No FightingAllowed [53]
2012-03-18 01:14:47
[12 years, 283 days ago]

reinstall chrome?


 
neps [331]
2012-03-18 01:19:09
[12 years, 283 days ago]

It doesn't work in all browsers.


 
Myriad [293]
2012-03-18 01:19:43
[12 years, 283 days ago]

Have you tried another computer? Idk what difference that would make though.


 
Ender [1]
Administrator
2012-03-18 08:41:01
[12 years, 283 days ago]

Can you do the same, but with the network tab? See if a call to showroom-order.php is made.


 
neps [331]
2012-03-18 09:24:01
[12 years, 283 days ago]

Yup. Nothing happens though.


 
Ender [1]
Administrator
2012-03-18 09:42:28
[12 years, 282 days ago]

And everything is kosher with it, the status is 200 OK, etc.?

I'm running out of ideas here, but if you want to dig into this more, you could try stepping through the JS code with the chrome debugger. On the scripts tab, select showroom.###.js, and set a breakpoint on line 59 (click the line number). This will pause execution if/when you receive a successful ajax response. You can step through it some more through there if that works.

Sorry to make you go through all of this, but I really don't know why it would randomly break for just you like this. Feel free to grab me on IRC if you need some help going through the debugger.


 
neps [332]
2012-03-21 11:38:07
[12 years, 279 days ago]

Running out of spares! :(


 
Draoi [51]
2012-03-21 14:17:05
[12 years, 279 days ago]

Give me your password, I'll order!


 
Trio [167]
2012-03-21 15:15:12
[12 years, 279 days ago]

That's no a bad idea really... If Ender logs into your bot from his position and still cannot order then it's definately something with programming miscommunication somehow rather than his computer.

Unless we already know that it could only be programming/data based, in that case nevermind >.>


 
Nosferatu [1]
2012-03-21 23:09:48
[12 years, 279 days ago]

Draoi =/= Ender............


 
Ender [1]
Administrator
2012-03-23 21:09:40
[12 years, 277 days ago]

I spent awhile talking to neps on IRC this past weekend trying to debug this (we didn't end up solving it). Were you able to try on a different computer+connection?


 
neps [335]
2012-04-03 05:35:23
[12 years, 267 days ago]

Ender, did you pump any magic into this thing? Because it works now. :)


 
Ender [1]
Administrator
2012-04-03 10:11:16
[12 years, 266 days ago]

Haha nope, haven't touched it. Any idea what changed on your end?


 
neps [335]
2012-04-03 11:43:29
[12 years, 266 days ago]

Well, Firefox did alert me to Java(TM) Platform SE 6 U30 6.0.300.12 being known to cause stability or security issues. I disabled it. But even on Firefox profiles where I hadn't disabled the plugin yet, I was able to order. Still doesn't explain why I couldn't order on any other browsers, and I also tried disabling all plugins when this first happened, it still didn't work.


 
shoyuken [147]
2012-04-03 11:53:44
[12 years, 266 days ago]

lol i just got that same firefox alert for Java(TM) Platform SE 6 U12 6.0.120.4

i have 0 stars so i can't attest to any ordering issues lol


 
Ender [1]
Administrator
2012-04-03 12:13:56
[12 years, 266 days ago]

Hm, there's no Java involved so I'd guess that's unrelated.


 
Nosferatu LXI [1]
2012-04-04 08:54:50
[12 years, 266 days ago]

I guess it just worked itself out.


 
neps [342]
2012-04-30 05:31:19
[12 years, 240 days ago]

I can't order again. :/


 
Draoi [53]
2012-04-30 10:35:08
[12 years, 239 days ago]

lol noob! Go update something or something :P


 
neps [342]
2012-04-30 10:53:09
[12 years, 239 days ago]

It's working again. What the fuck.

Time to order six total annihilators!


 
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