announcements

Ender [1]
Administrator
rank 9
2017-09-12 00:45:55
[35 days ago]

At around 4:15pm ET yesterday, there was a power outage in the data center where the game server is hosted. Unfortunately, the game database got caught in a bad state when power was lost and so it became corrupted. The game has been down for a little over 8 hours now because I have not been able to repair the database. Since I don't want to keep the game down any longer, I've made the tough call to rollback to the daily backup from 12:05am ET yesterday.

This means that anything that happened after the daily backup happened essentially did not happen. Any bmails you sent, forum posts you made, battles you fought, and so on are all lost. This is the first time in the game's almost 7 year run that I've had to do anything like this, so I'm sorry. I take a lot of pride in the technical stability of the game (it's both my hobby and profession) and have never lost data before, so this is an embarrassing first.


 
Xpl [115]
2017-09-12 00:48:06
[35 days ago]

Oh goodness !!

These things happen. we shall all survive :)


 
Execute [338]
rank 9
2017-09-12 01:01:41
[35 days ago]

rip trains :(


 
Myriad [391]
rank 9
2017-09-12 01:04:24
[35 days ago]

Any chance we could get some kind of compensatory buff? :p Maybe a free buff purchase for a day or a unique buff like an AoE for all bots active yesterday.


 
Ender [1]
Administrator
rank 9
2017-09-12 01:11:51
[35 days ago]

Any chance we could get some kind of compensatory buff? :p Maybe a free buff purchase for a day or a unique buff like an AoE for all bots active yesterday.

I was actually already working on this. :) I've gone ahead and given a 200 duration "Hastened Adventure" buff (10,000% battle speed) to every bot that had been active in the past 30 days. If you already had this buff (I can't find the thread where I announced it, but I think I previously gave it out when the game reached 10k bots), then 200 duration was added onto whatever you had. Hopefully this...hastens your recovery. :)


 
Loop03 [42]
2017-09-12 01:12:25
[35 days ago]

Hastened Adventure So nice ;)


 
Myriad [391]
rank 9
2017-09-12 01:17:01
[35 days ago]

Quite generous to extend it to all bots active in the last month. Cheers Ender


 
Gpof2 [131]
rank 9
2017-09-12 03:04:26
[35 days ago]

I had to reset my forum counter for the same posts I had already done it for, I cannot handle this distress :'(


 
Unit [32]
rank 8
2017-09-12 03:56:25
[35 days ago]

I lost 30k energy and also the remaining dark energy buff 250% ( roughly 460 fights ) and a full dark energy 200% that's a big lose in trophy points to me as I don't have many :/ not happy at all.


 
Samuli [150]
rank 9
2017-09-12 05:22:35
[35 days ago]

The rollback means you got back the tps u spent on those???


 
Osh [75]
2017-09-12 05:35:24
[35 days ago]

Better losing tp and energy than losing the game though, I lost 80k energy tho :') but thanks for the buff 👌


 
Gpof2 [131]
rank 9
2017-09-12 14:34:02
[35 days ago]

Yea you get tps back.


 
mrvain [139]
rank 1
2017-09-12 22:00:06
[35 days ago]

No problems mate. I think most of us appreciate all the work you do, sounds like you did everything you could and made the best of a bad situation and the game has been stable for alot of years


 
Unit [32]
rank 8
2017-09-13 07:30:44
[34 days ago]

No I believe my trophy points stand to when I bought my last buff. Also how do you explain the half buff that I used prior to that? Gone aswell :(


 
Ender [1]
Administrator
rank 9
2017-09-13 09:23:48
[34 days ago]

No I believe my trophy points stand to when I bought my last buff. Also how do you explain the half buff that I used prior to that? Gone aswell :(

It's much more likely you're mistaken about the timeline or confused about how the restore works:

  • If you spent trophy points after the backup and before the crash, then you have those trophy points back. The game lost the information recording the fact that you spent those trophy points. This also means you lost the buff you bought.

  • If you spent trophy points before the backup or after the crash, then the game still knows you still spent them. This information was not lost. This also means you did not lose the buff you bought. If anything, the duration of your buff might have gone up if you used it after the backup and before the crash.

Sorry again for the trouble and confusion with this, I know it's frustrating.