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Forum > Bugs > Emails not being sent
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Ender [1]
Administrator
2011-09-04 06:22:32
[13 years, 83 days ago]

Some emails are currently being caught in an outgoing spam filter. This is problematic for two reasons:

  1. Obviously, you're not getting the email.

  2. The system thinks the email went through, which can put it into a weird state.

For the first problem, I've added an SPF entry to my DNS settings. Supposedly this will help with not being marked spam, but it takes some time for DNS changes to propagate.

For the second problem, I will look into ways of detecting when the outgoing spam filter is triggered.

So what this means for now is that if you don't receive your email (check YOUR spam folder first) within 15 minutes or so, try re-requesting. I've seen the first re-request go through for one person and then 5 re-requests all fail for someone else, so YMMV.


 
Ender [1]
Administrator
2011-09-04 06:24:36
[13 years, 83 days ago]

Okay, now I'm seeing "Daily sending quota exceeded" exceptions all over the error log. Unfortunately it's 6:30am now and I haven't slept, so this will have to wait. I'll add notes to the relevant pages.


 
Ender [1]
Administrator
2011-09-04 11:03:57
[13 years, 83 days ago]

Emails appear to be working now, so perhaps the daily quota resets hourly or something.


 
Ender [1]
Administrator
2011-09-04 11:43:45
[13 years, 83 days ago]

Okay the quota issues should be resolved for now.

The spam filter issues might still happen though.


 
BadAss [107]
2011-09-04 12:20:47
[13 years, 83 days ago]

I know on my host, daily quotas all reset hourly. :P


 
Draoi [137]
2011-09-04 17:15:54
[13 years, 82 days ago]

It could be expected in the first initial rush for everyone to get their emails.


 
Ender [1]
Administrator
2011-09-05 13:56:31
[13 years, 81 days ago]

As of now, both the outgoing spam filter issue and quota issue appear to be resolved. Please inform me if you're experiencing otherwise.


 
Forum > Bugs > Emails not being sent
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