complaints

Forum > Complaints > Powweb
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New Alan [79]
2013-12-05 20:26:25
[10 years, 155 days ago]

I've never had a problem with this hosting service. Always reliable. Good service, cheap, etc. I have ~5 domains with them. Ranging $8-20 a year.

Well, I've been charged $111.96 yesterday. THEN, $59.64 for some goMobi app. All coming from Powweb. I've never used goMobi, nor allowed them to charge me. They said service went up. It was $46 last year for hosting. NOT FUCKING $111.96. FUCK THAT. Drain my damn checking account and shit. Fuck that.

He says "You have automatic renewal checked". Bull shit, never did that.
This goMobi thing, I tried to cancel, yet it says I have 0 of 1 sites used. How in the fuck am I supposed to cancel it? He said "Since you have not cancel the product, you have been charged." Wtf?

I'm so pissed right now. Fuck powweb. I'm finding a new host.

tl;dr; FUCK.


 
dragonrose [64]
Head Moderator
2013-12-06 03:02:08
[10 years, 155 days ago]

O,o

don't let that lie Alan, get your money back.


 
New Alan [79]
2013-12-06 08:38:57
[10 years, 155 days ago]

He said if I cancel the $111, i won't be able to access my websites.

I've put in a dispute for the $59.


 
New Alan [79]
2013-12-07 16:48:26
[10 years, 153 days ago]

I've gotten the $59 back o/


 
dragonrose [64]
Head Moderator
2013-12-07 16:49:16
[10 years, 153 days ago]

\o/


 
Leader2 [69]
2013-12-08 04:42:39
[10 years, 153 days ago]

Nice alan let no one mess you around :)


 
King Zal [80]
2013-12-08 08:36:36
[10 years, 153 days ago]

All i can think about is Alan saying "I ain't nobody's bitch!" when he got his money back. Good work old bean.


 
Ender [1]
Administrator
2013-12-08 16:11:33
[10 years, 152 days ago]

Wow, you were paying $46/year for Powweb? Was that an introductory rate or something? I poked around and found that the ~$204 for 2 years I'm paying (BU is hosted there) is indeed their standard renewal rate.


 
Alan WinDump100 [88]
2013-12-08 16:13:59
[10 years, 152 days ago]

Ya, I paid $46 for the first year, he says the rate went up due to maintenance and shit.

It's funny how I was charged automatically without being notified that it was going up. Great plan on their end.


 
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